PRIVACY POLICY

Careofeet Retail (“we”/“us”) values your privacy. This Policy explains how we collect, use, and protect your personal information when you shop on our website for EVA-based footwear. By using our Website, you agree to this Policy. We comply with the Information Technology Act, 2000 and applicable Indian data protection rules.

When you register, order, or contact us, we collect: name, address, phone number, email, and payment details (processed securely via PCI-DSS certified gateways — we never store card numbers). Our systems also automatically collect your IP address, browser type, and browsing behaviour for analytics and fraud prevention. We do not collect data from children under 18.

We use your data to:

•     Process orders, arrange delivery, and manage returns

•     Send order confirmations, shipping updates, and invoices

•     Provide customer support and resolve disputes

•     Send promotional offers (only if you opt in)

•     Improve website performance and product recommendations

•     Comply with legal obligations and prevent fraud

We share data only with: (a) courier partners (address/contact for delivery), (b) payment gateways for transaction processing, and (c) technology providers under strict confidentiality agreements. We may disclose information to law enforcement if required by law. We never sell or rent your personal data to third parties. We use essential cookies (required for checkout/login), analytics cookies (aggregated, anonymised usage data), and marketing cookies (only with your consent). You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Website functionality.